This is the kickoff inwards a serial of blogs featuring a Palo Alto Networks CYBERFORCE Engineer as well as the trouble concern challenges they tackle. CYBERFORCE recognizes the best-of-the-best from the NextWave Partner Community; proven partner engineers who position the client first, are trusted for their safety expertise, as well as focus on preventing successful cyberattacks
Meet Chris, CYBERFORCE Hero #029
Chris Yates of Texas-based Critical Start, is a 25-year veteran inwards the cybersecurity industry. With a master’s bird inwards teaching, Chris applies all that he has learned inwards schoolhouse as well as inwards his career to assist those merely about him, including the customers he visits. “I similar to start conversations amongst novel customers past times saying, ‘Tell me your story.’ I pass a lot to a greater extent than fourth dimension listening to the hurting points customers bring instead of talking.”
Tools of the Trade
Using the Palo Alto Networks Best Practice Assessment (BPA) has conk i of the most effective ways for Chris to transform a technology conversation into a trouble concern bird one. The BPA evaluates a customer’s platform configurations past times mensuration their adoption of capabilities, validating whether or non their policies adhere to best practices, as well as provides recommendations as well as instructions for how to remediate failed best exercise checks.
In a recent coming together amongst an stone oil as well as liberate energy customer, the BPA as well as Heat Map provided metrics as well as visibility into pregnant improvements that could live on made past times adopting novel Security Operating Platform features. Rather than presenting technology as well as features to the CEO, an elevated conversation merely about metrics as well as visibility validated farther investment inwards cybersecurity for the society as well as resulted inwards immediate board approval.
Before the BPA, Chris said “it was difficult to produce metrics for management, particularly for network safety tools.” He continues, “Now nosotros tin render information that measures progress as well as customers dearest seeing that on paper. It became a game changer for the CIO who was able to portion it amongst the board as well as forthwith secure budget needed for the side past times side stage of the plan.”
Recognition for Valuable Experience
As a CYBERFORCE engineer, Chris has access to resources as well as tools that assist during client meetings as well as conversations. “CYBERFORCE gives us tremendous credibility that recognizes we’ve gone beyond the measure sales engineer certification/accreditation as well as that we’re working at a unlike engagement level.” says Chris. “Customers believe inwards us. The partner community believes inwards us. And Palo Alto Networks believes inwards us as well as supports us.”
At Palo Alto Networks events, such equally SE as well as Tech Summits, CYBERFORCE members bring special invitation-only opportunities to network amongst other CYBERFORCE members which Chris values. “As purpose of this elite community, nosotros are on the same squad as well as nosotros trust each other equally peers. We tin assist each other, central best practices, portion what tools assay to live on most effective as well as all live on successful together.”
Chris has some pretty impressive stats, certs as well as skills. Find out inwards his video below.
Learn to a greater extent than close joining CYBERFORCE.
